Angie Drobnic Holan - The Library is Open ep. 28
Wed, May 26, 2021
JP Porcaro - The Library is Open ep. 27
Thu, Feb 11, 2021
R. David Lankes - The Library is Open ep. 26
Thu, Dec 10, 2020
Jessamyn West - The Library is Open ep. 25
Tue, Nov 10, 2020
The Do Space Team - The Library is Open ep. 24
Mon, Jun 15, 2020
David Lee King - The Library is Open ep. 23
Tue, May 05, 2020
Cheryl Gould - The Library is Open ep. 22
Fri, Apr 24, 2020
Nancy Pearl - The Library is Open ep. 21
Mon, Mar 09, 2020
Marshall Breeding - The Library is Open ep. 20
Mon, Feb 10, 2020
WOLFcon20 - The Library is Open ep. 19
Wed, Jan 29, 2020
Thomas More University - The Library is Open ep. 18
Mon, Nov 18, 2019
Laura Wright - Cornell University - The Library is Open ep. 17
Fri, Sep 27, 2019
SimplyE - Amigos - Christine - The Library is Open ep. 16
Fri, Aug 30, 2019
FOLIO - Lisa - The Library is Open ep. 15
Tue, Jul 23, 2019
Intercept - The Library is Open ep. 14
Fri, Apr 19, 2019
We are happy to announce our newest session for The Library is Open Podcast! Today’s session features an interview with Sarah Sawicki, Planning & Projects Director and Phillip Higgins, Marketing and Digital Strategy Director at the Richland Library in South Carolina. They are joined by Sally Shaughnessy, Director, Project Management at Aten Design Group in Denver, Colorado. In this podcast we discuss Intercept, an open source event, room, equipment management and customer tracking system.
Intercept is made for libraries by libraries, but in the end, it’s all about the customer. Libraries are evolving! No longer are they simply a place where books are stored – now they’re increasingly a place where learning, in its many forms, takes place. In fact, while some libraries have experienced a decrease in visitors and circulation, nationwide event attendance is up 30% over the past ten years. Read a complete breakdown on: Why Intercept?.
About Sarah Sawicki, Planning & Projects Director
An experienced project manager, Sarah Sawicki joined Richland Library in 2012 as Virtual Services Project Manager and has been championing the 12-location system ever since. Now serving as Planning and Projects Director, she guides cross-functional teams through human-centered design to plan and execute new and improved products, services and spaces. She advises other staff serving as project managers on strategic initiatives and ensures the use of data to make informed decisions. Outside of the library, she taps her way through life using her project management superpowers to raise teenaged twin girls, a tween boy, and a pre-teen Oktoberfest Columbia.
About Phillip Higgins, Marketing and Digital Strategy Director
Phillip serves as the Director of Marketing and Digital Strategy for Richland Library - one of the most progressive, award-winning public libraries in the country. There, he leads a team of developers, marketers and creatives on a mission to deliver and implement innovative strategies that enhance the customer experience while continuously growing the library’s brand. A self-described Agile evangelist, Phillip leads the web development efforts for Richland Library’s website as well as other digital assets.
Phillip regularly speaks at events around the country, talking about the work that Richland Library does for the community and the strategies and tactics that his team employs to support that work. He is “uber happy” (his words) to share what he’s learned with others and to help everyone reimagine what it means to be a 21st century library.
About Sally Shaughnessy, Director of Project Management
Sally has been working in digital strategy and delivery since 2005, mostly with creative agencies developing cross-channel campaigns for the likes of Starbucks, Pepsi, Quicken, and The Home Depot. She thrives on helping the creative “makers” bring ideas to life and delivering beautiful, intuitive digital experiences. Sally is a certified Scrum Master and uses her experience as a news reporter to value diverse perspectives, drive collaboration, and bring the best out of teams.
When she is not retooling a roadmap or gathering site requirements, Sally is an avid camper and homebrewer. She also sits on the board of Bella Boutique, a unique Denver non-profit providing free prom gowns to teens in financial need.Download .mp3 (31.7M)